At mb Pure Minerals our goal is to provide a safe and secured shopping experience and we are committed to protect your privacy and security as an mb Pure Minerals customer. Therefore, we only collect information that you provide to us. WE DO NOT sell, rent your personal information to anyone.
When Placing an order
WE only collect your name, mailing address, email address, credit card information, and phone number. We utilize these nformations to process and deliver your order or update the status of your order. Or notify you if there are Sales or Specials from mbpureminerals.com
mb Pure Minerals
by Funky Mommy Enterprise
2305 30th Avenue #C3
Astoria, NY 11102
Attn: Web Admin
Content of our site may not be copied or modified, it may only be used for personal entertainment, information and reference purposes only. All design, codes and content is registered under mbpureminerals.com copying or using it without prior consent from the Administrator of mbpureminerals.com will be prosecuted.
Shipments are process in the order it was received. Order turn around is 24-48 hours. Orders received on weekends will be process on the next business day. Our website is open 24/7 to receive orders, office hours are from Monday-Friday 9AM-6PM EST.
We at mb Pure Minerals will not be responsible for lost or damage shipments, your orders are shipped with either Signature confirmation, delivery confirmation and or Insurance, therefore please be aware of this policy before placing your order. If your shipment is lost in transit, you will have to take the initiative to contact www.usps.com or whatever carrier we have used at the time of shipment. We will do everything on our end to provide you with all the documentation to process your claim; invoice, receipt of payment etc. If your package is damaged, if it's visible on the packaging, please do not sign the release form and give the package back to the courier to return to us.We will replace your item(s) immediately upon receipt of returned damaged goods. This way the burden is not on you (customer). We will process the damage claim ourselves.
Tracking your package
You will receive a confirmation e-mail with your tracking number on it. This tracking number can be used to check the status of your package at our shipping carriers' online stores: www.framed.usps.com/cttgate/welcome.htm
You may cancel an order at any time prior to processing by e-mailing us firstname.lastname@example.org just provide us with the Receipt ID and e-mail address used when you placed the order. Unfortunately, we are not able to cancel orders once they have been shipped. Upon receipt of your order, contact us to let us know that you are returning the item(s) and would want to cancel the order, you will be responsible for the shipping charges that you will incur when returning items to us, items should be receive within 10 days after contacting us. Due to hygienic reasons, opened and used products are not eligible for a refund, exchange or credit. Approved returns for unopened products will be refunded exchanged or credited the value of the item(s) and any taxes you were charged upon receipt of the returned item(s). Shipping charges are nonrefundable. It takes up to 3-5 days to process the return and credit your account. All approved returns will be subject to 15% re-stocking fee.
By using our site, you agree to all the Terms of our Policy.